Crick Smith

Our aim is to safeguard our users’ privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

What information do we collect?

We collect two kinds of information about our users:

Non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn’t tell us anything about who you are or where you live, it simply allows us to monitor and improve our web site service.
Personal information such as name, postal address, telephone number, mobile number, e-mail address and which type of product you may be interested in from our services or academic courses. We collect this information only in connection with specific activities, such as request for information, supplying feedback and quotations etc. The information is either needed to fulfil your request, to enable us to provide you with a more personalised service or for our general marketing activities. You don’t have to disclose any of this information to browse our site. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.

How is the information used?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy.

We will not sell, rent, lend or swap your information with any other organisation, trade body or commercial company without your express permission.

We will use the information you provide to:

fulfil your requests, for example to supply you with publications, telephone or email contact from Crick Smith,
record any contact we have with you in aggregate (and therefore anonymously);
to profile your use of the website and carry out research on our users’ demographics, interests and behaviour to help us gain a better understanding of how our users navigate and use the website, and to enable us to improve our service to you; and provide you with information about and from Crick Smith and/or courses and news which we think may be of interest to you, as explained below.

As well as using personal information to fulfill requests, we may wish to keep our contacts informed about Crick Smith latest news, about updates to our site and/or developments in our services.

By requesting information you will generally, but not always, be asked to agree to receive mailings, emails or text messages from Crick Smith. If you do not tick the permission box information will not be sent to you.

If you do agree to receive this information, and later decide that you no longer wish to be contacted, you can let us know by emailing:
.(JavaScript must be enabled to view this email address) or telephoning 01522 501522.

If we contact you by email or text message, each time you receive a message you will also have the option to decline to receive further information from us in that manner.

We may use other companies to provide services on our behalf, including sending postal mail, e-mails and text messages and analysing data. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We require all such companies to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.

Links

Our site may contain links to other sites. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website and recommend that you check the policy of each site you visit.

In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. Our database is hosted in a secure manner. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Changes

We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page. If the change in our Privacy Policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use.

Your acceptance of this Policy

By using our site you consent to the collection and use of information by Crick Smith in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our site, request information etc.

Your rights

Any personal information submitted via our websites or by text is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner’s website: http://www.dataprotection.gov.uk or read the Act online at: http://www.hmso.gov.uk/acts/acts1998/19980029.htm.

If you would like to review or revise information you have previously provided to us online, you may do so by emailing .(JavaScript must be enabled to view this email address).

You may request details of personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you or if you have any questions relating to this Privacy Policy or how we use the personal information we have about you, please write to:
Business Manger
Crick Smith
Chad Varah House
Wordsworth St
Lincoln
LN1 3BP.

Privacy statement